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Frequently Asked Questions

Yes, you need an account to place an order on Vintagehorror.ca.  You will be prompted to create an account during checkout, if you do not already have one. 

We currently accept Paypal only.  Direct Credit Card payment will be coming soon.

We ship worldwide and use different carriers depending on the destination.  We always use reputable courier or postal services which include tracking information (unless unavailable to the destination country).  

Please contact us should you have any preference on carrier before ordering, as an additional fee may apply.

Transit times across the world can vary greatly.  Due to circumstances with Covid-19, services will all providers are unreliable at this time. 

Please contact us for more information about transit times to your location.

We do not accept returns of any kind, except for our authenticity guarantee policy.

Our Lifetime Guarantee of Authenticity covers all of our items, unless they are stated to be replicas in the product description.  Please read all of our descriptions carefully before purchasing as requests for returns will not be accepted.


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